The course will particularly focus on studies whose methods or general
orientation is social scientific in nature. The use of methods and concepts
from the social sciences is becoming increasingly influential in the research
fields of CSCW (Computer Supported Cooperative Work), HCI (Human Computer
Interaction) and VR (Virtual Reality). This course is intended to give
an impression of the state of the art in social science research which
takes an interest in computer technology in these fields. After a general
introduction and a presentation of the research methods of interest in
the course, Professor Bowers will present a series of case studies of
various work settings ('workplace studies') and encourage discussion of
their implications for computer system development.
The course will finish with a summary of current problems and issues for
those who wish to draw inspiration from the social sciences for computer
system development and a discussion of possible future directions.
Books, Edited Books and Collections of Readings
- Baecker, R. (1993). Readings in Groupware and Computer Supported Cooperative
Work: Assisting Human-Human Collaboration. Mountain View, CA: Morgan-Kaufmann
- Bijker, W., Hughes, T. and Pinch, T. (1987). The Social Construction of
Technological Systems: New Directions in the Sociology and History of Technology.
Cambridge, Mass.: MIT Press.
- Bowers, J. M. and Benford, S. D. (1991). Studies in Computer Supported Cooperative
Work: Theory, Practice and Design. Amsterdam: Elsevier.
- Button, G. (1993). Technology in Working Order: Studies of Work, Interaction
and Technology. Cambridge: Cambridge University Press.
- Greenbaum, J. and Kyng, M. (1991). Design at Work: Cooperative Design of
Computer Systems. Hillsdale, NJ: Lawrence Erlbaum.
- Greif, I. (1988). Computer-supported cooperative work: A book of readings.
Los Altos, CA: Morgan-Kaufmann Publishers.
- Jirotka, M., Goguen, J. and Bickerton, M. (1994). Reconceptualising Requirements.
London: Academic Press.
- Marca, D. and Bock, G. (1992) Groupware: Software for Computer-Supported
Cooperative Work. Los Alamitos, CA: IEEE Computer Society Press.
- Thomas, P. (1995). The Social and Interactional Dimensions of Human-Computer
Interfaces. Cambridge: Cambridge University Press.
Articles and Conference Contributions
References to specific studies will be given in the course sessions and can also
be found on the downloadable OHPs. Most of these will be drawn from:
- Proceedings of the CSCW series of conferences (CSCW86, 88, 90, 92, 94, 96,
98) published by the Association of Computing Machinery (ACM, New York)
- Proceedings of the European CSCW conferences (ECSCW89, 91, 93, 95, 97) published
by Kluwer Academic Publishers, Dordrecht (91, 93, 95 and 97; a selection from
ECSCW89 was reprinted as Bowers and Benford, 1991)
- Proceedings of the annual CHI series of conferences since about 1990, also
published by the Association of Computing Machinery (ACM, New York).
- You should also browse the CSCW journal published by Kluwer Academic Publishers,
Dordrecht. The ACM Transactions on Computer-Human Interaction (TOCHI) also
publishes social scientific studies of technology from time to time and is
well worth browsing for relevant work.
The course will comprise 4 sessions, each of 4 hours in duration, and
concern itself with the different ways in which studies of work and technology
can influence computer system development.
The session are :
October,16 (Wednesday) October, 17 (Thursday) November, 20 (Wednesday)
November, 21 (Thursday)
All sessions start at 10 -12 and 13 -15.
The course takes place at IPLab, room 1625 (always) Floor 6th - KTH/NADA